We Are Here to Help

For detailed information about our products and services, please explore our Product FAQ, Billing FAQ, Shipping FAQ, and Order Tracking pages. If you have additional questions, visit our Help Center, where you can also fill out a contact form if needed.

As a US-based operation, all our support specialists are fluent in American English, and we do not outsource our customer service. Unlike many other modafinil vendors, which are often based and operated in regions like India, Asia, or Eastern Europe, and frequently fall short in customer support, we stand out. For reference, you can find reviews on Reddit highlighting these differences. We take pride in being a refreshing exception to this standard, and we believe the difference speaks for itself.

Unfortunately, we do not offer phone support.

As a modern, customer-focused company, we provide support exclusively online. This approach enables us to deliver high-quality service while resolving issues more efficiently.

We strive to respond to queries within an average of 6 hours and guarantee a response to all tickets within 24 hours, including weekends.

By streamlining our operations this way, we’re able to lower costs, which means more savings for our customers across all our products.

The fastest way to contact us is through our Zendesk support ticket system. We recommend checking our Help Center first, as it provides answers to many frequently asked questions.

If you don’t find the information you need, please submit a request through our support system.

As a subsidiary of ModafinilXL—the world’s leading online modafinil pharmacy—we are proud to offer industry-leading customer service. We aim to respond to inquiries within an average of 6 hours and guarantee replies to all tickets within 24 hours, including weekends.

Our online support process is fully secure. We will never request personal or sensitive information unless required for credit card verification. Additionally, we will not contact you via phone (except for credit card verifications), email (except for order updates), or messages unless you initiate the conversation.