Store Credit FAQ
In certain situations, it may not be possible to issue a cash refund for your order, especially when refunding a payment made through PayPal. However, if you have an issue with your order and a cash refund is not possible, we offer an alternative solution – store credit that never expires.
Store Credit That Stays With You Forever
Frequently Asked Questions
Upon receiving your refund request, if we cannot process a cash refund, we’ll issue a full store credit, including shipping fees, to your account. You’ll receive a confirmation email notifying you of the credit in your store account. When you’re ready to place another order, your store credit will be available for use. During checkout, your store credit will be automatically applied. If your order total exceeds your store credit, you’ll be charged the difference. Conversely, if your order total is less than your store credit, the remaining credit balance will be kept in your ModafinilXL account.
Even if your store credit balance is not enough to cover your order total, you can still place an order. If your order total exceeds your store credit, you’ll only be charged the difference.
Yes, you can use a specific amount of your store credit. For instance, if your order total is $49 and your store credit balance is $159, your remaining store credit balance will be $110.
To use your store credit, you must have a registered account and be logged in during checkout.
You can view your store credit balance in your Wallet. Simply login to your account, click the Wallet tab, and then click the Wallet link to see your available store credit balance.
To use your store credit balance during checkout, follow these steps:
- Sign in to your account.
- Add desired products to your Cart and proceed to Checkout.
- You will automatically see a Wallet payment method with your available store credit balance.
- Select the Wallet payment option to activate your store credits.
- Complete the checkout process to submit your order.
You have the option not to use your store credit balance and save it for later. During the checkout process, you can choose any desired payment method, including your Wallet, which holds your store credits.
If you need assistance with wallet balance withdrawal, refunds, or non-delivery issues, please don’t hesitate to contact our customer support team. Our customers are protected by our 100% satisfaction guarantee.
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ModafinilXL
825 Dawson Dr
Newark, DE 19713
United States
We Ship Worldwide
Tracked Int’l Express (7-12 business days)
Standard Shipping (10-18 business days)
Depending on stock we are pleased to offer domestic UK to UK, US to US, AU to AU, and local EU shipping options.
Domestic delivery times are 3-4 days within the USA and Australia, 3-7 days for UK domestic shipments via Royal Mail, and 7-12 days for deliveries throughout Europe.
International Express shipping includes full tracking, while Standard shipping is only trackable once it reaches the destination country. Neither option requires a signature. ETA: Monday 6 Oct
Tracked Int’l Express $49 β FREE over $170
Standard Shipping $39 β FREE over $130
Domestic Shipping Options – FREE Over $150
EU Local Delivery – 39 β¬ plus 50% of your order subtotal
All products are shipped in discreet packaging with no mention of ModafinilXL or any medication on the packaging.
We constantly monitor all orders and if there are any problems, you’ll be automatically notified with the option of a full refund or a free reshipment.
Example of tracking information
SECURE PAYMENT METHODS
US customers can choose from alternative, seamless and secure payment options including Zelle, ACH transfers, eCheck and Bill Pay. UK customers can use Faster Payments, while Australian customers have the option of PayID and Poli. In Europe, we accept SEPA transfers. Bitcoin payments receive a 20% discount.
PayPal and credit card payments are subject to availability and may incur a surcharge due to their strict online pharmacy policies. They may also require additional verification such as KYC or phone authentication.
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